Camunda Desenvolvedor

100% Remote – can sit in Brazil, Costa Rica, El Salvador, or Peru

Job Summary:

Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Application Test Specialist will play a critical role in supporting the enterprise transition to Windows 11 through the test and documentation of application compatibility.

Responsibilities:

This individual will be responsible for loading websites or software onto their workstation to ensure compatibility with the Windows11 operating system. For any test cases where application error occurs, the Specialist will work with the end user to understand the issue and document, so that the case can be escalated and resolved by the Tier 3 team. The Specialist will be expected to troubleshoot windows/desktop related issues (tier 1 and 2) and understand how applications run on a desktop, however, any application troubleshooting will be escalated to the tier 3 team. This position offers the opportunity to sit fully remote and to grow within an enterprise level environment.

Must-haves

* 3+ years of tier 2/desktop support for Windows operating systems

* Experience troubleshooting Windows 11 and strong understanding of how applications work on Win11

* Strong documentation and communication skills

* Ability to review test cases and document the error occurrences

* Strong internet access and ability to work fully remote

Plusses

* Experience supporting application compatibility efforts in past roles