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About AbraAbra builds promotional tools that help Shopify merchants run better sales and increase conversions.
We re a team of Shopify alumni, designers, and developers obsessed with UX, product craftsmanship, and merchant success.We re looking for an onboarding engineer to own the onboarding experience for new merchants ensuring they get value fast while building tools to automate and productize our process.What You ll DoLead technical onboarding for new merchantsWork inside Shopify themes to map price elements, cart logic, and promotional triggersCommunicate directly with merchants troubleshoot, guide, and explain setupsBuild a process and documentation to streamline onboardingExplore AI-assisted ways to automate parts of onboarding and reduce manual stepsContribute to UX improvements and flag merchant experience gapsWhat You ll NeedStrong Shopify theme experience (HTML, CSS, Liquid, JavaScript)Comfortable working with merchant storefronts, handling custom JS events and cart logicExcellent communication skills you ll talk to merchants regularlyUX mindset ownership of a clean, intuitive merchant experienceSelf-starter attitude with curiosity for automation, productizing workflows, AI tools, and a growth mindsetNice to HaveExperience building themes for Shopify merchants or as a launch engineerExposure to onboarding SaaS merchants or ecommerce customersWhy Join UsFast-growing startup with product-market fitFlexible remote work most of us work in EST/PSTOpportunity to own and grow into product, engineering, or account management rolesWork closely with founders and a team that cares deeply about product quality and merchant impact