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About UsSmarter Contact is a fast-growing SaaS company with a text and voice messaging communications platform enhanced by AI technologies.
We serve real estate professionals across the US and are proud to be the market leader in this space.
We re always looking for performance-driven team members to join our growing team.The RoleWe re seeking a skilled Platform Engineer to join our engineering team and help build robust internal tools and systems that enhance development and operational capabilities.
This role is crucial to developing and maintaining the infrastructure that powers our engineering efficiency.Key Responsibilities:Design and implement internal DevOps tools and automation systemsDevelop and maintain configuration management systems across multiple environmentsCreate and maintain simulation environments for third-party integrationsBuild and improve developer productivity tools and internal extensionsCollaborate with cross-functional teams to understand and address platform needsContribute to the architecture and design of internal tools and systemsImplement monitoring, logging, and observability solutionsCreate a layered permissions admin panel to automate common support requestsBuild reporting frameworks to query system data for financial and operational insightsTechnical Requirements:Strong experience with Google Cloud Platform (GCP) services and best practicesProficient in TypeScript and modern JavaScript developmentExperience building and maintaining Chrome extensionsStrong SQL knowledge and experience with database optimizationExperience with GraphQL API development and integrationExpertise in developing simulation/mock environments for third-party APIsFamiliarity with API integration patterns (REST, GraphQL, WebHooks)Knowledge of DevOps practices and toolsExperience with configuration management and environment variable handlingQualifications:7+ years of software engineering experience, with at least 2 years in platform or tooling engineeringProven track record of building internal developer tools and automation systemsStrong understanding of software development lifecycle and CI/CD practicesExperience with communication APIs (e.g., Twilio)Excellent problem-solving skills and attention to detailStrong communication skills and ability to work effectively with cross-functional teamsNice to Have:Experience with Infrastructure as Code (IaC)Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes)Background in SaaS or cloud-native applicationsExperience with monitoring and observability toolsExperience with CRM platform integrations, ideally HubSpotWe re looking for someone who s passionate about building tools that empower developers and improve engineering efficiency.
If you enjoy creating solutions that make development workflows smoother and more reliable, we d love to hear from you.