Gerente de Segurança Operacional

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CANDIDATE-SE

Vaga ofertada por parceiro do Jobbol:
Responsibilities:Delivery Safety Strategy Architecture Build a comprehensive safety framework for delivery operations, covering risk prevention, incident response, and post-event review.
Localize and deploy core safety technologies, including real-time risk alerts, rider bio-metric authentication, and route risk evaluation.
Work closely with product and operations teams to embed safety standards into platform processes, tools, and training.
Rider Safety Risk Management Develop a real-time safety monitoring system for delivery partners in high-risk zones, leveraging Location-Based Services and historical incident data.
Design and maintain a rider-facing safety toolkit within the app.
Incident Response & Emergency Handling Establish an efficient on-call mechanism and SOP for managing safety incidents, ensuring rapid response and clear accountability.
Collaborate with local law enforcement when serious incidents occur; maintain escalation protocols and response partnerships in key cities.
Field Operations & Local Safety Support Build and lead a local safety operations team with presence in core operational cities, providing front line support during incidents and safety checks.
Monitor safety performance metrics and drive continuous improvement.Qualifications: Over 8 years of risk control experience with multinational companies, including successful cases of building security systems from the ground up in emerging markets.
Expertise in public-private sector collaboration and innovation, having led national-level data interoperability projects or promoted safety legislation.
Technical insights: deep application of LBS risk control, AI prediction, bio-metric recognition, and other technologies to address complex security challenges.
In-depth understanding of Brazilian social and cultural contexts, with the ability to design localized solutions for specific local issues.
Ability to establish mutually beneficial safety mechanisms in legally ambiguous areas.
Fluent in English, with proficiency in Portuguese a plus.